We deliver to physical addresses within South Africa only. We do not currently ship internationally or deliver to PO boxes or post offices.

Standard delivery is R149 for regular-sized items. Products in separate delivery groups are charged R199, R299 or R549, as shown on the product page.

Free standard shipping applies to eligible orders of R3,500 or more. Products with separate delivery charges are excluded. Orders containing items from different delivery groups may have combined charges; your final total is shown at checkout.

Where available, the R199 priority option prioritises order processing, not courier delivery speed.

We deliver to physical addresses within South Africa only.

We are an online store and do not currently have a showroom.

Choose from the payment options available at checkout, including card payments, Instant EFT, Mobicred, Zapper, Payflex and Stitch Express. Our enabled providers support Visa and Mastercard, with American Express also enabled through Payflex.

The options shown for your order may vary. Payment plans are subject to the provider’s eligibility checks and terms.

Yes, collection in Ballito is available by prior arrangement. Please email info@deliciousmonsters.co.za before placing your order.

For non-personalised items, please request a return or exchange within 14 calendar days of delivery by emailing info@deliciousmonsters.co.za with your order number. Items must be unused, unwashed and in their original packaging. The return courier cost is for your account.

Personalised items, including products embroidered with a name or initials, cannot be returned or exchanged for a change of mind. Please check your spelling and personalisation details carefully before ordering.

This does not affect your rights if an item is faulty, damaged or does not match the personalisation you ordered.

See our Returns & Refunds policy for the full process and when the personalised-item exception applies.

Please email info@deliciousmonsters.co.za with your order number, a description of the issue and photos if possible. We will help arrange the next steps. These issues are handled separately from change-of-mind returns; please see our Returns & Refunds policy.

Ready-to-ship items are dispatched within 2–5 working days. We hold limited stock, so please contact us to check what’s available for earlier dispatch. Items made to order are dispatched within 2–14 working days.

You’ll receive a dispatch email with your tracking details once your order is on its way.

Once your order has been dispatched, please allow 2–5 working days for courier delivery, or 5–7 working days for outlying areas. These estimated delivery times are in addition to the preparation and dispatch time above.

Yes. Enter the recipient’s address as the delivery address and your own address as the billing address at checkout. Please email info@deliciousmonsters.co.za with your order number to let us know it is a gift so we can leave out the invoice.

Please email info@deliciousmonsters.co.za with your order number and the correct address as soon as possible. We will help where we can, but address changes cannot be guaranteed after dispatch.

Yes, gift wrapping with a personalised card costs R50 per order. Please email info@deliciousmonsters.co.za to arrange it and share your card message. Include your order number if you have already ordered.

Shop gift cards and select the amount you’d like to give, then add the gift card to your cart and check out.

Gift cards are digital and delivered by email, with instructions for redeeming them at checkout. No physical card is posted, and there are no additional processing fees.